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Sparsh BPO Services Limited
Sector:IT IT - IT Enabled Services
Market Lot: 1Face Value: 10ISIN Demat: INE847H01011
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Business Profile
Sparsh BPO Services (SPARSHBPO), a subsidiary of Intelenet Global Services, provides domestic call center services. It was incorporated on Nov. 10, 2005 and got its present name in October 2006.

The company provides IT-enabled services including call centers and transaction processing, web-enabled customer care, data digitalization, ..etc. It offers inbound call management services like customer care, order processing and fulfilling through SM, surveys and other services. Its outbound services include tele research, lead generation, third party verification, and other services. BPO services include information requests, refund requests, and online help desk services. Processes across several verticals including banking, insurance, financial services, telecom, travel, media, retail and consumer durables are managed by the company.

As on March 31, 2007, the company had nine centers across seven locations with a capacity of approximately 6369 seats and a work pool of around 7538 dedicated resources, offering services in 11 Indian languages to its over 32 clients and about 80 processes. On Aug. 29, 2006, the company`s domestic call center division was demerged from Spanco Telesystems and Solutions and merged into the company on a going concern basis.

The registered office of the company is based at Intelenet Towers, Plot CST No.1406-A/28, Mindspace, Malad (West), Mumbai-400064.

In Brief

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