Tech Mahindra, a specialist provider of connected solutions to the connected world, today announced their partnership to help develop the spring customer care update of Microsoft Dynamics CRM. Tech Mahindra's expert engineers helped Microsoft to develop key features which include - Mobile device support, cross browser support and enhanced user experience.

This collaboration with Microsoft Dynamics Product Development team leverages our experience and Microsoft's product strengths to offer significant value to customers. Tech Mahindra was a Microsoft partner on Polaris and Orion as well, the last two product releases of Dynamics CRM.

This partnership with Microsoft and hands-on experience on MS CRM product enables Tech Mahindra to provide its Global customers with best of solution and implementation experiences to compete successfully in the marketplace. With the ever increasing form factors and trend towards BYOD, the key features co-developed by Tech Mahindra and Microsoft will ensure CRM Dynamics is equipped with rich user interface and enhanced user experience. Tech Mahindra and Microsoft announced the new version of the product at Microsoft Dynamics Convergence 2014 in Atlanta.

''Tech Mahindra has contributed to the spring customer care update release of Dynamics CRM. Tech Mahindra's practice capabilities will enable its customers to experience cutting edge solutions on Dynamics CRM for competitive advantage,'' said Jujhar Singh, general manager, MS CRM Program Management.

''It is a proud moment for us to partner with Microsoft. Our large global expert base enabling build, deploy and automate coupled with Microsoft's global exposure on products helped us come up with a cutting edge version of Dynamics CRM,'' said Venkat Paturi, head - technology, media and entertainment, Tech Mahindra.

Shares of the company declined Rs 88.75, or 4.61%, to settle at Rs 1,835.25. The total volume of shares traded was 117,646 at the BSE (Friday).