Intellect SEEC, the insurance software division of Intellect Design Arena, today announced the launch of its digital distribution suite for the UK Life and Pension markets.
The digital distribution suite is designed to strengthen the customer relationship throughout all touch points of the sales and service process, delivering consistent, high quality customer experience irrespective of channel or device. The first end-to-end transformation suite of its kind designed for the UK market comprises of seven business apps that enables insurers to provide innovative customer centric capabilities leading to profitable growth far more quickly and cost effectively than previously possible.
Proven to deliver a radical improvement in the key area of customer self service, the new suite also streamlines service centre operations, improves advisor effectiveness, and enables real time collaboration.
Pranav Pasricha, CEO, Intellect SEEC, Intellect Design Arena, said, ''Innovative digital transformation, particularly in the Direct to Consumer (D2C) channel, is imperative for growing profitably. It is a myth that this is too big a problem to solve effectively and in a cost effective manner. Built by industry and technology experts, this suite is designed to do just that.''
Intellect SEEC's innovative approach to technology and the clever modular design allows insurers to choose one or a combinations of capability bundles to match their specific circumstance, enabling them to implement a unique package which delivers immediate and long term ROI.