HCL Technologies (HCL), a leading global IT services provider, today announced the launch of a new Digital Service Exchange platform enabled by ServiceNow software. This platform provides Service Integration and Management (SIAM) capabilities to enterprises allowing them to request and receive business services efficiently across their organizations.
The Digital Service Exchange platform is where service demands such as content requisitions from various departments will be generated and standard catalogue with defined service utility and warranty will be provided to business, and IT and users, which can then be consumed via multiple access channels.
"The 21st century enterprises will need to be extremely agile to deliver best in class united experience to its users. Enterprises therefore need an on-Demand access to a pool of dynamically configurable set of smart business services," said Kalyan Kumar, senior vice president & chief technologist, ITO, HCL Technologies. "The Digital Services exchange platform will leverage HCL's unique DryIce orchestration concept which aggregates business services such as content and analytics to deliver in an outcome based everything-as-a service model (XaaS) model."
Shares of the company gained Rs 14.65, or 1.58%, to trade at Rs 942.20. The total volume of shares traded was 21,140 at the BSE (12.39 p.m., Thursday).