Tata Consultancy Services (TCS) has been ranked overall number one in the HFS Top 10 Retail and CPG Services report. The first-of-its-kind study arrived at this ranking through detailed evaluation of the industry-specific capabilities, and surveys covering 350 Global 2000 enterprises, of 17 service providers along three dimensions: execution, innovation and voice of the customer.

TCS was ranked 1 for the depth and breadth of its industry-specific offerings and expertise, including capabilities across the retail and CPG services value chain, depth of industry knowledge, and level of sector experience.

The study also ranked TCS 1 for co-innovation and collaboration, and 1 for technology-enabled transformation, including deployment of intelligent automation, development of internal lP, and strong partnership ecosystem for best of breed capabilities. TCS Omnistorer and TCS Optumerar, two products in the TCS Algo Retail suite, which help retailers unlock exponential value, were highlighted as key strengths.

The report goes on to say that TCS' Digital First approach is driving large transformation deals and is helping retailers like Marks and Spencer on their journey to become Digital First retailers.

''TG demonstrated one of the greatest breadth and depth of services in the retail and CPG value chain that we encountered in our Top Ten research," said Melissa O'Brien, Research VP, Customer Engagement, Retail and Travel Strategies, HFS.

"The industry specific tools TCS has developed combined with o 'digital first' approach to its engagements with retail and CPG firms brought TCS to the top of the list for several categories such as co-innovation and collaboration, and top overall in the study,'' it added.

Shares of the company declined Rs 19.15, or 0.9%, to settle at Rs 2,103.90. The total volume of shares traded was 83,108 at the BSE (Thursday).